What QR ordering is
A QR code on the table opens your menu in the guest’s phone browser, with no app to download. They browse and order from their seat, and the order lands on a kitchen screen with the table number on it. Nobody has to write the order down or carry a slip to the kitchen.
What changes for the guest
The menu stays up to date: mark a dish sold out and every table sees it within seconds. Photos, cooking times and allergens sit on every dish. On Zervoo, dishes can also carry real 3D models that guests turn or place on the table in AR before ordering. Guests order when they are ready, and nobody has to wait to catch a waiter’s eye.
What changes for the kitchen
The order reaches the kitchen screen as soon as the guest sends it, and the oldest order stays at the top. Nobody types it in again, and no “no onions” gets misheard. The kitchen marks the order ready with one tap, and your staff are told it can go out.
What it should cost
Be wary of percentage commissions. 3% of a busy Friday is real money, and it comes off every Friday. A flat monthly fee per venue is fairer, because a busier month doesn’t cost you more. Zervoo charges zero commission on orders, ever.
The three mistakes that make QR ordering fail
The first is a PDF menu behind a QR. That’s a brochure with a scan step. The second is skipping the kitchen display: if orders print to a cluttered printer, you’ve moved the bottleneck rather than removed it. The third, and the one that does the most damage, is killing table service entirely. QR ordering should remove the walk to take the order, not the hospitality.
How long switching takes
With Zervoo, about twenty minutes on a call with us. We add your venue and menu, get the table QR codes ready to print and give each person a staff PIN. If your menu is long, give it an afternoon. No hardware to buy: it runs on the phones and tablets you already own. See what the guest sees when they scan, or how direct ordering cuts aggregator commission.
Book a short demo call and bring a photo of your menu. We’ll show you the whole thing working with your own dishes. You won’t need a card.
Book a democommon questions.
Do guests need to install an app?
No. The QR opens the menu in the phone’s browser, so there’s nothing to install.
Does QR ordering work for counter service?
It does. Guests scan a QR code at the counter or window, order from their phone and get a pickup number.