what you get.
A QR code in every room
Guests scan the card by the bed and order, so nobody has to ring down and spell out what they want. The order reaches the kitchen with the room number on it.
One kitchen screen for rooms, restaurant and pool
Orders from the restaurant, the pool and the rooms all come up on one kitchen screen, oldest first, so the kitchen isn’t keeping an eye on three lists.
Sold out in every room
When the kitchen runs out of something, mark it sold out from your phone. Within seconds, every room and table menu shows it as sold out, so nobody orders a dish you can’t send up.
Room orders ready for checkout
Every order is saved with its room number, so at checkout the front desk can look up what the room ordered instead of adding up paper slips.
At 22:50, the guest in room 412 scans the card by the bed and orders a club sandwich and a pot of tea. It shows up on the kitchen screen as room 412, next to the last restaurant orders of the night. The tray goes up, and the order stays saved under the room for the front desk at checkout. New to it? How QR ordering works on a busy floor.
common questions.
Does Zervoo connect to our property management system (PMS)?
Not directly yet. On the Service and Group plans, you can export orders with their room numbers as a CSV file. If you want Zervoo linked to your PMS, ask us about a custom build.
Can the rooms, restaurant and pool bar have different menus?
Yes. Each one can have its own menu, all under one account.
Do guests need to sign in?
No. The QR code in the room opens the menu straight in the phone’s browser, and every order carries that room’s number.
How is Zervoo priced for a hotel?
You pay per venue, per month. The Menu plan, a menu to browse with up to 3 dishes in 3D, starts from $10. Plans with ordering and the kitchen screen are priced on a short call. Four or more venues are priced together as a Group, with one master menu. There’s no setup fee or commission.
Can dishes be shown in 3D on the room-service menu?
Yes. The Menu plan includes up to 3 dishes in 3D, and the Service plan includes 3D models too. Guests can turn the dish on their phone, or see it on the table in front of them through the camera (AR). You choose which dishes get it.
Who owns the guest order data?
You do. On the Service and Group plans, you can export orders, the menu, requests and order history as a CSV file at any time, including if you decide to leave. Zervoo doesn’t sell or share guest data.
More in the full FAQ · or talk to the people building it.
one system.
ONE SYSTEM · FOUR PARTSEverything your restaurant runs on, in one place.
Guests scan a QR code and order from their own phone. Dishes can show in 3D, made from your photos.
DashboardEvery order, table and sale as it happens. You change the menu from the same screen.
Kitchen screenEvery order on one screen in the kitchen, oldest first.
Counter (POS)Walk-ins, phone orders and paying at the counter.