Zervoo
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How it works

Your venue can be set up and taking orders in about twenty minutes.

This page follows one venue from setup to a busy night, as an order moves from the guest’s phone to the kitchen screen and your dashboard. It ends with your data, and what happens if something goes wrong.

During service The dashboard FAQ

getting started.

One call, and your first venue is ready.

1

Create the venue

Its name and currency. Then your menu: categories and dishes with prices, cooking times and dietary marks.

2

Print the codes

Add each table, room and counter. Each one gets its own QR code, so every order arrives with the table number on it.

3

Open for service

Guests scan and order. Orders reach the kitchen screen, requests reach your staff, and you can see it all from your phone.

We type up your first menu with you

Bring a photo of your printed menu and we type it up together on the call. It takes about twenty minutes. A long menu can take an afternoon.

Not much for staff to learn

The kitchen taps an order ready. Staff mark each request seen, then done. We kept it that simple on purpose.

Real people answer

Email hello@zervoo.app and you’ll hear back within one business day, from the people who build Zervoo. On the Service and Group plans, you also get priority help while you’re open.

during service.

One order crosses three screens.

The guest orders on their own phone, the kitchen screen shows it within seconds, and you follow it all on your dashboard. Nobody types the same order twice.

19:14 Guest menu 01

A guest at table 12 scans the code and orders.

The QR code opens the menu for table 12. Prices, cooking times and photos are all there, and there’s no app to install.

Marigold HouseTABLE 12 Open
All Oven
Garden pizza Broccoli, green chilli ₹62018 min + Charred aubergine Burnt garlic yoghurt ₹34018 min +
4 · ₹1,120View order

Any phone camera

19:14 Kitchen screen 02

The order lands on the kitchen screen straight away.

Orders are sorted oldest first, and notes like “no chilli” sit on the dish. One tap marks it ready and tells your staff.

Kitchen 3 open

Table 12

#A4F2

New
1× Garden pizzano chilli 18 min 1× Charred aubergineburnt garlic yoghurt 12 min 2× Kokum sodano ice poured
Mark ready just now
Oldest order first

One tap marks it ready

Live Your dashboard 03

You see the whole night from your phone.

Open orders and open requests, on one screen. Staff answer requests from any phone and mark them done.

Overview AS
Open orders 7 4 open requests Sales so far ₹18,640 tonight
Open requests Still water · Table 12NewMark seen The bill · Booth 3SeenMark done

Waiter · manager · owner logins

After service

₹48,260 in sales

Tonight, from opening to close.

Orders

96

Average order ₹503, one cancellation.

Totals ready

23:58

Nobody adds up the night by hand.

the dashboard.

Your whole day, in one place.

Everyone gets their own login and sees only what their job needs: a waiter sees the tables, a manager sees the venue, and an owner sees every venue at once.

During service

Orders and requests

  • OrdersEvery order from new to done. Assign a waiter, or cancel one dish without cancelling the whole order.
  • Service requestsWater, the bill or a waiter. Staff see the table number, mark each request seen, then done.
Before service

Your menu and QR codes

  • MenuDishes, prices, cooking times, dietary marks, photos and 3D models. Mark a dish sold out, and every table sees it within seconds.
  • QR codesTables, rooms and counters, each with its own QR code to print, or the whole set as one download.
Your team

Who can do what

  • TeamManagers, waiters, cooks and cashiers, invited by email. You pay per venue, not per person.
  • PINsEach person signs in with their own PIN on the shared counter and kitchen screens, so nobody has a password to remember.
After service

Your numbers

  • ReportsSales and orders over 7, 30 or 90 days, or a year. The history of every order and request exports as a CSV file.
More than one venue

One account for the group

  • Every venue togetherOne master menu, with local prices where you need them. Sales and reports for all your venues sit in one place.
See the dashboard

the boring, important part.

Your data stays yours, and keeping Zervoo online is our job.

Software that goes down at 20:00 on a Saturday is worse than none at all. We aim to keep Zervoo running 99.9% of the time, every month.

Encrypted when sent

Every page uses a secure (HTTPS) connection, including the guest menu, so orders and guest details are never sent unprotected.

Take your data with you

Your menu and orders are yours, and they leave with you if you go. On the Service and Group plans, reports and history export as CSV files any time.

If the Wi-Fi drops

Zervoo runs in the browser, so it needs a connection. If the Wi-Fi drops, phones and tablets with mobile data carry on, and so do guests on their own data.

Twenty-three more answers, from setup and training to payments and your data.

Read the FAQ Contact us

Set up your first venue on the call.

Book a short demo call and bring a photo of your menu. We’ll show you Zervoo with your own dishes, and if you want to start, we can set up your first venue before the call ends. You won’t need a card.

Book a demo hello@zervoo.app

Not ready to talk? Read the FAQ or see the guest menu

one system.

ONE SYSTEM · FOUR PARTS

Everything your restaurant runs on, in one place.

Guest menu

Guests scan a QR code and order from their own phone. Dishes can show in 3D, made from your photos.

Dashboard

Every order, table and sale as it happens. You change the menu from the same screen.

Kitchen screen

Every order on one screen in the kitchen, oldest first.

Counter (POS)

Walk-ins, phone orders and paying at the counter.