Start from the shift, not the feature list
Walk one Friday order through the demo: from the table to the kitchen, back to the table and on to the bill. If any step needs a workaround in the demo, it will need ten on a real night.
One system or five subscriptions?
A menu app from one company, a KDS from another and a POS from a third gives you seams, and every seam is somewhere an order can fall through. One connected system (guest menu, counter POS, kitchen display and dashboard on one login) removes them. We built Zervoo that way on purpose.
Demand zero commission
A fee on every order grows as you get busier. A flat fee per venue stays the same, so your best nights don’t cost you extra.
Check the hardware bill
Good software runs on phones and tablets you already own. Terminals that only run one company’s software also make it harder to leave.
Ask what happens when you outgrow it
Sooner or later every restaurant needs something the product doesn’t do, so ask the vendor now whether they’ll build it. Zervoo builds custom features, either inside Zervoo or alongside the systems you already use, and guest menus in your own colours and name.
Test the support before you sign
Send the vendor a question and time the answer. Then ask who you can reach on a Friday night, and how fast they reply. To compare costs, start with published restaurant software prices in India, and for the kitchen, KDS vs KOT.
Book a short demo call and bring a photo of your menu. We’ll show you the whole thing working with your own dishes. You won’t need a card.
Book a democommon questions.
How long should rollout take?
For QR ordering and a kitchen display on hardware you already own, it should take a day at most. On Zervoo it takes about twenty minutes on a call, or an afternoon if your menu is long. If a system takes weeks to set up, expect it to stay that complicated.
Should the system replace my POS?
Ideally the system includes one, because that’s one less seam. Zervoo’s counter (POS) runs in the browser on a tablet or laptop you already have.